As COVID-19 (coronavirus) continues to spread worldwide, the global community is now experiencing an unprecedented crisis. At this stage, we felt it was important to share some of the preventive measures we’re currently deploying to ensure both our employees’ safety and the continuity of our customers´ operations around the world.
Healthcare providers are crucial in the current situation. As a key partner, we want to reassure you that we’re taking all necessary action to maintain the availability and reliability of our solutions.
As the situation continues to develop and as a precautionary measure, we have enabled and encouraged all employees to work from home. This scenario is part of our business continuity plan and will not affect our ability to deliver the best-in-class solutions and high-quality customer service you have come to expect from us.
It goes without saying that as a healthcare organization, the health and safety of our employees, customers and partners is our priority. We have instructed employees to leverage communication technology to hold virtual installations, training sessions and meetings.
As you know, the situation is changing daily. Rest assured we will continue monitoring and implementing the guidelines issued by public health authorities. We’re committed to maintaining our regular business operations without disruption, and will work closely with all customers to make this possible. Thank you for your continued trust, and don’t hesitate to contact your Hermes medical Solutions representative should you have any questions.
Tom Francke, CEO